Lovisa PTY Limited and SNS Collaborate for Successful WMS Implementation in Poland
Australia, April 2023 - Lovisa Pty Limited, the fashion-forward jewelry brand, has made a bold move in their global operations by implementing Infor Warehouse Management System (WMS) in their new facility in Poland. With the support of SNS, a leading provider of supply chain consultancy and software implementation, Lovisa has taken a significant step forward in improving their supply chain operations and delivering exceptional customer service. The project went live on March 13th, 2023, marking a major milestone in Lovisa's journey towards enhancing their global presence.
The new warehouse in Poland is the first of Lovisa's multiple facilities worldwide to operate using a WMS. Previously, Lovisa had outsourced its operations to 3PLs in some countries or relied on basic paper-driven processes like paper picking.
Despite the challenges of a tight timeline of around 5 months from inception to go-live, the new facility in Poland started operating on the same day as the WMS go-live, with new staff recruited for the facility. Additionally, zero customization was allowed, and all business requirements had to be catered for using an out-of-the-box WMS. Overcoming language, timezone, and location barriers, Lovisa's project team worked tirelessly with the support of SNS to ensure a successful implementation.
"The new facility in Poland will allow Lovisa to maximise its operational flexibility allowing an improved service offering for inventory to our store network throughout Europe. The next step is to kick off e-commerce for all European orders from the same location," said Tyrone Tapusoa, Head of Global Warehousing at Lovisa. "SNS played a critical role in helping us achieve our goals with this project. Their expertise and support have been invaluable in ensuring that the Infor WMS implementation was successful. With their help, we will be able to improve our supply chain operations and deliver exceptional customer service."
Mario Ghosn, SNS GM, said, "We are pleased to have been a part of Lovisa's successful Infor WMS implementation in their new facility in Poland. Our team worked closely with Lovisa's project team to overcome challenges and ensure a successful go live. We are proud to have contributed to Lovisa's global operations and look forward to continued collaboration in the future."
Lovisa is thrilled with the successful implementation of the WMS in their new facility in Poland with the support of SNS and looks forward to the benefits it will bring to their global operations, including improved supply chain operations and exceptional customer service.